Refunds & Cancellations

New accounts start with a 14-day free trial of Premium — no payment method is collected, so there's nothing to cancel or refund. If you don't add a payment before the trial ends, your account simply moves to the Free plan automatically.

Premium (₹199/month or the yearly equivalent) and Business (₹499/month or the yearly equivalent) do not auto-renew — each payment covers a fixed 30-day or 365-day period. There's no subscription to actively cancel: simply don't make another payment, and your account moves back to the Free plan automatically once your current period ends. Your QR codes and scan history are kept either way.

Because access is granted immediately on successful payment, refunds are only considered for genuine billing errors — for example, a duplicate charge, an incorrect amount, or a payment that didn't result in your plan being upgraded. To request one, contact us within 7 days of the charge via our Contact page, including the email address on your account and, if you have it, the payment ID shown on your Billing page.

We don't offer refunds for change of mind after a plan has been active and used, or for unused time remaining in a billing period once you stop using the Service.

Approved refunds are issued to your original payment method through Cashfree, our payment processor. Once approved, refunds are typically credited within 5–7 business days, though your bank or card issuer may take longer to reflect it.

Questions about a charge or this Policy? Reach us via our Contact page — we'll respond as soon as we can.